Frequently Asked Questions

1. How can I book with Esna Routes?

Booking is very easy! Just choose your favorite tour from our website, fill out the booking form, or contact us directly through WhatsApp, phone, or email. We will confirm your booking and send you all the details.

2. What are the payment methods?

You can pay in cash, by bank transfer, or via mobile payment (Vodafone Cash or Instapay). For international travelers, we also accept payments through PayPal or Western Union.

3. What is the cancellation policy?

You can cancel your tour up to 48 hours before the starting time and get a full refund. If you cancel less than 48 hours before the tour, we won’t be able to refund you because of the tour preparations.

4. How can I access the tours?

We offer easy meeting points in Esna city or the neighboring cities (Luxor, Edfu, Kom Ombo, Aswan), and we can also arrange pick-up from your hotel, Nile cruise, or train station. Once you book, we’ll send you all the access details and help you find the starting point easily.